Unable to send or receive emails?

 If you are unable to load your webmail or your website/emails and it just keeps loading the page or it comes up with a blank screen; you may be blocked in the firewall.

Follow the steps below to unblock your IP address:

 Using your internet browser, Go to www.enter.net and click on the pay bill at the top of the page

  1. Login using the email address you have on file and the password.
  2. 2a. If you do not know your email address on file, you will have to contact us so we can provide it to you.

    2b. If you do not know your password, type your email address and click “request a password reset” It will email you a password to that email address

  3. Once you login, in the center of the page, click on “Unblock your IP” in blue

    You should now be able to access your webmail and website!


    Enter.net
    Technical Support

  • 0 Utenti hanno trovato utile questa risposta
Hai trovato utile questa risposta?

Articoli Correlati

How to Create an Email Account

How to Create an Email Account: Log into cPanel. In the Mail section, click Email Accounts. In...

How to View Website Stats

How to View Website Statistics Login into Cpanel In the Logs section, click the AWStats icon....

How to Generate/Download a Full Website Backup

How to Generate/Download a Full Website Backup Login into Cpanel In the Files section, click on...

What is Cpanel

What is cPanel? cPanel is a graphical web-based control panel that helps you quickly and easily...

Which Webmail Application Should I Choose?

    Version Horde Groupware Webmail Edition 5.1.1 Roundcube Webmail 1.0.6...